To streamline our package handling process, we kindly request that all samples be labeled to “CUSTOMER CARE” when sending them to the Seed Lab. This simple adjustment will aid our central receiving and office staff in promptly identifying and processing your samples.
It’s important to note that if you require a sample to be directed to a specific individual within the laboratory, please clearly indicate this on your submission sheet. Otherwise, samples labeled to “CUSTOMER CARE” will be processed as usual.
Below, you’ll find our address for sending sample packages:
ISU Seed Laboratory
ATTN: CUSTOMER CARE
109 Seed Science Center
2115 Osborn Drive
Ames, IA 50011-1050
We kindly ask that you implement this labeling change in your system at your earliest convenience. Your cooperation is greatly appreciated, and we thank you for helping us ensure the efficient handling of your samples.
