As part of our ongoing commitment to sustainability and efficiency, we’re excited to announce our move towards paperless operations through electronic communication. By embracing email correspondence, we not only reduce paper consumption but also offer our customers faster turnaround times on test result reports, often delivering them on the same day the tests are completed.
Here’s how we’re enhancing our communication with you:
- ISU Seed Lab Customer Summary: This email notifies germination and other non-health testing customers when samples have been planted by the lab. It also alerts you if a sample is up for re-testing.
- Iowa State University Seed Lab Reports: This email provides PDF versions of test result reports or notifies you that the results are available on the WebLocker site.
- Iowa State University Seed Lab Invoice: Depending on your testing needs, you will receive separate invoice emails for health and non-health testing. Please ensure your account contacts are up to date to ensure the correct individuals receive the Customer Summary, Report Results, and Invoices.
It’s essential to keep your account contacts current to ensure seamless communication and receipt of important notifications. We appreciate your cooperation in this effort to streamline our communication process and look forward to serving you better through electronic channels. If you have any questions or need assistance updating your account information, please don’t hesitate to reach out to us.
