Recent changes in New Zealand testing protocols necessitate accurate information to ensure the correct number of seeds are sent for testing. To streamline this process, we kindly request that you [...]

Ever wondered why we sometimes suggest sending an email instead of answering your query over the phone? We truly appreciate your calls and the trust you place in our knowledge. [...]

Based on feedback from our recent satisfaction survey, we're taking the opportunity to reintroduce our electronic system for sample information – WebLocker. Accessible through our website's customer care section or [...]

Customer Care is introducing new Service Charge fees to accommodate the additional services we provide to our valued customers. We deeply appreciate your business and strive to offer assistance whenever [...]

As part of our ongoing commitment to sustainability and efficiency, we're excited to announce our move towards paperless operations through electronic communication. By embracing email correspondence, we not only reduce [...]

Have you ever wondered why Customer Care might inquire about the harvest date of your seed sample? It's because certain freshly harvested seeds, typically within a six-month timeframe, require a [...]